Worst experience I had since 15 years in Alibaba. DO NOT BUY
Seller packed the bamboo plywood in plastic foil, same like you use to pack sandwich. Of course it got wet as it's rainy season. Out of my $2.5k order +$2k shipping, and a dispute, he told agreed to refund a lousy $350.
The sample they send maybe only 1 out of 10 pieces that they delivered. also the size is too big, doesn't fit in the machine.
Worthless & Useless
공급업체의 응답:
The Alibaba platform does not support your view. Under FOB payment conditions, you choose your own cargo agency and packaging method, and you let us provide compensation after the goods are damaged, which is a very unreasonable demand. After you forged the dimensional evidence of 1220*2440 and demanded full compensation, we still gave you part of the compensation out of humanitarianism.We have screenshots of all evidence about the order negotiation, order process, Alibaba research process and results.
23 Oct 2023